Returns
The DiAri team strives for immaculate customer service, and we want to ensure that you are fully satisfied with your purchase.
To ensure our products arrive to you in perfect condition, we inspect all our pieces before shipping for quality insurance.
Our return policy is as follows:
- In the chance you are not satisfied with your purchase, we offer a 14 day return policy where a full refund can be made.
- Outside of 14 days results in store credit. To start a return, email diaristudios@gmail.com
- Do not toss or tangle, we do not refund or replace wear and tear damages.
- Unless there is an evident manufacturing defect, please contact us and we will work to replace your item.
- We do not cover the cost of returns, once we’ve received the return, the return cost will be deducted from the refund.
RETURN EXCLUSIONS
We do not offer returns or exchanges on customized, personalized, engraved, and discounted orders. These items are final sale